All the items we sell are brand new unless we list it as used.
All items are inspected and carefully packed before shipping.
Items can only be returned if they arrive defective or damaged. Return shipping must be paid by buyer. Customers must email us at email@example.com within 2 days of receiving unwanted item. We will issue a RA# and a return shipping address for you to return the product. RA# will only be valid for 10 days. Do Not try to return an item until we issue you an RA#
Once we receive the returned item, we will replace it with an exact replacement if we have any left in stock. If we don't have a replacement, we will issue a refund (minus original shipping cost) through Paypal.